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PRIVACY POLICY

Introduction

Ferguson Joiners (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our website or contacting us directly.

By using our website, submitting an enquiry, or contacting us by phone or email, you agree to the practices outlined in this policy.

Information We Collect

We may collect and process the following types of personal information:

  • ✓ Name and contact details (such as phone number, email address, or postal address)

  • ✓ Details about your project or enquiry

  • ✓ Any messages or attachments you send via our contact form or email

  • ✓ Technical data such as your IP address, browser type, and usage data (via cookies or analytics tools)

How We Use Your Information

We use your information to:

  • ✓ Respond to your enquiries or quotation requests

  • ✓ Provide information about our services

  • ✓ Schedule appointments or carry out agreed work

  • ✓ Maintain internal records and manage customer relationships

  • ✓ Improve our website, services, and customer experience

We will never sell, rent, or trade your personal information to third parties.

Data Storage and Security

All personal data is stored securely and handled in accordance with the UK General Data Protection Regulation (GDPR). We use appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to improve user experience and monitor site performance. These tools collect anonymous data such as page views, session duration, and browser information.
You can adjust your browser settings to refuse cookies if you prefer.

Your Rights

Under UK data protection law, you have the right to:

  • ✓ Request a copy of the personal data we hold about you

  • ✓ Ask us to correct or update inaccurate information

  • ✓ Request deletion of your data (where legally permissible)

  • ✓ Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Ferguson Joiners
📞 Zoe: 07368 307917
📞 Paul: 07305 878166
✉️ fergusonjoiners76@gmail.com
📍 Based in Falkirk, serving surrounding areas

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